Privacy policy

Privacy Policy

The terms "We", "Us", and "Our" refer to Shoespicky.com. "You", "Your", "Customer", "User", and "Buyer" refer to you, the visitor.

This privacy policy describes what data we collect from you, who we may share it with, and how we protect and use it. Keeping your data safe is our major concern. This policy applies when you use our services.

We reserve the right to update this policy as our services or business needs change. We encourage you to review this policy periodically.

WHAT INFORMATION WE COLLECT:

  • Personal Info: Shoespicky.com only collects necessary information when you choose to share it with us, such as when you make a transaction, participate in a contest, or opt-in for our newsletter. This may include your name, email address, physical address, country, city, state, contact number, username, and password.
  • Payment Service: We never store or save your financial information. Instead, we redirect you to secure third-party payment service providers (like PayPal) to process your payment.
  • Contests & Promotions: If you participate in our giveaways or promotions, we may need your info (Name, Email, Physical Address) as per the official rules. We may share this with co-sponsors or staff running the promotion.
  • Social Media Linking: We may offer options to link your social media profile with our website. This may give us access to information from your profile, such as your name, location, and contact info.

HOW WE SHARE YOUR DATA:

We may share your data with the following parties:

  • Corporate Staff: Authorized staff members may access the database to process orders, handle customer queries, and manage accounts to improve your shopping experience.
  • Partnered Websites: We may partner with marketing and e-commerce blogs. They may feature our site, which could include customer reviews, names, or pictures you have posted.
  • Courier Service Providers: We use trusted delivery agents (such as FedEx, DHL, USPS, and UPS). We provide them with your personal info to fulfill and deliver your order.
  • Legal Purposes: We do not sell your information. However, we may disclose it if required by law or in response to inquiries from government officials.
  • Targeted Advertising: You may see third-party ads on our website. These advertisers may use their own tools to collect information to serve ads based on your interests. We do not control these third-party tools.

HOW WE USE YOUR DATA:

We use the data you provide for the following purposes:

  • To Process Checkouts: We use your billing and account details to process and fulfill your orders.
  • Advertising and Marketing: We may use your information to send you newsletters, deals, promotional offers, related products, follow-ups, surveys, or giveaway opportunities.
  • Customer Service: We use your info to provide help and support, such as communicating via chat, providing order status updates, and improving our overall service.

HOW WE PROTECT YOUR DATA:

It is our prime responsibility to keep your details secure.

  • Secured Socket Layer (SSL): All personal information you submit is encrypted using SSL technology.
  • Password: We recommend you always create a strong and unique password.
  • Children Under 13: Our service is not intended for children under 13. We will not knowingly store any information from a user aged 13 or below and will delete it if discovered.

YOUR CHOICES:

  • Access to Your Info: You can edit, correct, and verify your provided info anytime from your account settings or by contacting us.
  • Reviews: You can post honest reviews about your experience. We reserve the right to delete any reviews that are abusive or violate our policies.
  • Contact Form: You can contact us with any questions related to orders, products, sizing, shipment, or promotions.

DATA RETENTION & ACCOUNT DEACTIVATION:

  • Maintaining Personal Data: You have the right to close your account anytime. We may, however, retain some of your personal data if required for legal purposes, to prevent fraud, resolve disputes, or enforce our Terms and Conditions.
  • Account Closure: When your personal data is no longer required for these purposes, we will securely delete or anonymize it.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: info@shoespicky.com
Phone: +86 18576700516
Address: Room 3, 101, No. 3, Dongren West Road, Jimei District, Xiamen, Fujian, 361024 China