SHIPPING

Shipping Policy

Order Processing

All orders are processed within 2 to 3 business days (Monday through Friday, excluding public holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.

Our daily order cut-off time is 3:00 PM (GMT-05:00) Eastern Time. Orders placed after this time will be processed the following business day.

Shipping Rates & Transit Times

We currently offer shipping to the United States, Canada, Australia, and the United Kingdom.

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

1. Standard Shipping

• Transit Time: 7 to 15 business days
• Cost: $6.99

2. Express Shipping (Rates based on order weight)

• Transit Time: 5 to 8 business days
• Cost:
  • Orders 0kg – 2kg: $19.99
  • Orders 2kg – 3kg: $26.99
  • Orders 3kg and up: $32.99

Please note: Transit times are estimates provided by the carrier and are not guaranteed. They do not include our 2-3 day processing time.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@shoespicky.com with your name and order number, and we will look into it for you.

Customs, Duties, and Taxes

Shoespicky.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This applies to all international shipments.