Shipping Policy

Shipping Policy

Thank you for shopping at shoespicky! This Shipping Policy outlines our procedures for processing and shipping your orders.

Processing Time

Orders are typically processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Options & Delivery Times

We offer several shipping options with varying delivery times. Please see the table below for details:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 7-14 business days $5.99
Expedited Shipping 3-7 business days $12.99
Free Shipping 7-14 business days Free on orders over $75

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors outside of our control, such as weather conditions, customs processing, or carrier issues.

International Shipping & Customs

We offer international shipping to select countries. Shipping costs and delivery times vary depending on the destination. You will be able to view the shipping costs during checkout.

Important: Customers are responsible for all customs duties, taxes, and fees associated with international shipments. These charges are not included in the purchase price or shipping cost. Please check with your local customs office for information on potential fees.

shoespicky is not responsible for any delays caused by customs processing.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier's website.

Lost Packages

If your package is lost in transit, please contact us at shoespicky@outlook.com. We will work with the carrier to investigate the issue and attempt to locate your package. If the package cannot be found, we will offer a replacement or a refund.

Please allow up to 30 days for the carrier to complete their investigation.

Contact Information

If you have any questions about our Shipping Policy, please contact us:

shoespicky

Email: shoespicky@outlook.com

Phone: 18576700516

Address: Kai Tak Fty Building, No. 99 King Fuk Street, Sanpokong, Kowloon, HK