FAQS

--- Where do we deliver?

We provide worldwide shipping.

 

 

--- Customs & Import tax

In some countries, Customs and import tax may be charged. You will be responsible for paying any additional charges for customs and import duties. We do not control these charges and cannot estimate the cost of these charges. Customs policies vary from country to country. You may want to contact your local customs office for further information.

 

--- Can the order be delivered to multiple addresses?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

 

--- Do you offer delivery to PO boxes or military APO/FPO addresses?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

 

 

---How do I track my order?

Once your package ships we will send an email with a link to track your order. You can also track your order with the tracking number at here:

http://www.17track.net/en

 

---The tracking information hasn't been updated. Is the order stuck?

A number of shipping partners update tracking information when a package is received at each stage of the delivery path.

Generally, the package is still on the way, just waiting to be scanned at the next sorting facility.

 

---What if my package doesn't arrive?

If the package doesn’t arrive because it is clearly lost in transit. We can either send you another product or we can refund you 100%.